Ep 112 – The Big Jump: Getting Fast Fee Growth

Ep 112 – The Big Jump: Getting Fast Fee Growth

This High-Performance Podcast for Real Estate Agents features Josh Phegan and Alexander Phillips on the big jump to getting fast fee growth and how to get it inside of your business. Alex lists some of those things you need to do, advises having the confidence to do them, and encourages you to know your own worth. Josh details the process for setting fees and the different levels of service you can commit to deliver. Alex then advises on getting set up for growth in the next year. They weigh in on planning and process, scaling your business and your team,…

Business is All About Intention

Business is All About Intention

The Pareto Principle states that 20% of your actions drive 80% of your results. In real estate that 20% is all about the phone calls and other connections you make that get you face to face with the customer. Business is all about intention and in my Coaching Tip today I’ll help you understand and take action around what really makes your business move. We’re all time stuffed so we have to focus on those activities that influence people and profit us the most. That means getting your appointments up. Phone sessions every morning will get you in front of…

Ep 111 – Agent Productivity and Where You Need It Most

Ep 111 – Agent Productivity and Where You Need It Most

In this High-Performance Podcast for Real Estate Agents, Josh Phegan and Alexander Phillips discuss agent productivity and where you need it most. Alex explores the areas where he needs to get the most productivity to keep things flowing inside of his business, and tells why it’s so important for agents to know what their lead sources are. Josh addresses the need for finding new lead sources, and Alex outlines ways to use productivity to improve buyer work and ensure sales. They discuss focusing on what needs to get done, pulling your people up so they can be more productive and…

Simple Disciplines

Simple Disciplines

It’s the simple things that will either take you where you want to go or bring you undone. My Coaching Tip today is all about those simple disciplines that keep you on track and progressing without having to think about it. If you’re going to be good, then aim to be the best at what you do. No insecurities, no distractions, no procrastination. To perform at your best you need everything in its right place. Simplify daily tasks by creating a system to make sure basics are covered, like having your clothing clean and pressed, and having your food prepared…

Growth By Choice

Growth By Choice

If you don’t see yourself as a professional then you’re in the wrong business. In my Coaching Tip today I’ll make it clear that you have to get growth by choice because it doesn’t just happen. You’ve got to want it and then go make it happen. There’s a way to serve your customer right and you’re not going to manage it alone. You need a team just like all the top people in the industry have. That’s the only way to provide service to standard and better. There are many tasks to be done and each member of your…

Career Progression

Career Progression

People leave your business because you’ve asked them to go, or because someone else has presented them with a more compelling vision for their future than you have. In my Growth, Leadership and Management Tip this month I’ll coach you on career progression and why you must have a plan for managing your organization’s growth. What does a career path look like? Well, if you start someone in reception they may progress to leasing, then to a BDM or junior property manager, then into sales, or maybe senior property manager or department head. For someone starting in sales, they can…

Simplifying Your Business

Simplifying Your Business

If you think your database is your dominant lead source, then you need my Coaching Tip today. I’m talking about simplifying your business, and the first step is knowing where your lead sources are and how to leverage them. True enough, you look to your database to get information on your leads, but where did you find those leads in the first place? From over 600 estate agents across the world we found that their number one dominant lead source was open for inspections. But there’s an industry trend towards doing off market properties now, and that means we’re not…

Ep 110 – Service Standards

Ep 110 – Service Standards

In this High Performance Podcast for Real Estate Agents Josh Phegan and Alexander Phillips talk about service standards, what they are and why they matter. Alex tells how those standards set the expectations with the client and what they do for you as an agent. Josh explains the importance of getting clear inside of your business on what it is that you actually do to represent your brand. They discuss what six star service means and how to deliver it. They also speak to the necessity for clear communication with your team. Josh lists some of the simple service standards…

Ep 109 – Providing the Best “My Cafe” Experience

Ep 109 – Providing the Best “My Cafe” Experience

This High-Performance Podcast for Real Estate Agents features Josh Phegan and Alexander Phillips on providing the best “My Cafe” experience. Josh explains the customer experience with your brand as running a cafe with a team vs. running a cafe by yourself. Alex talks about agents’ limiting beliefs around scaling and how that hurts customer service. They address arguments against putting on an assistant and Alex recommends using a recruiter. Josh posts what it’s like to work for you, and lists mistakes agents make with their people. They discuss the advantage of having an outsider help with hiring and give tips…

Ep 108 – The Role of a Great Sales Manager

Ep 108 – The Role of a Great Sales Manager

In this High-Performance Podcast for Real Estate Agents, Josh Phegan and Alexander Phillips discuss the role of a great sales manager. Alex addresses negotiation skills and preparation. He and Josh tell why they support open office information sharing and how this exchange helps your brand. They also discuss how to deal with conflict and competition between your own team members, and why that might happen. They continue around when it’s a good idea to bring in another agent on a deal, how to establish a “the more, the more” mentality, how your principals help bring deals together, and how you…