Systems and Checklists

Systems and Checklists

Forgetting some vital detail when you’re dealing with a client is an embarrassing rookie mistake. It means you don’t have functional systems in place, and that costs you time, money and integrity. In my Coaching Tip today I’ll talk about how to use systems and checklists to make sure all of your processes work smoothly and reliably. You probably have plenty of systems for everything you do, so many in fact that you can’t keep up with them. The solution is to use checklists to make sure all the many details of your daily business are remembered. For example, a…

Ep 39 — Personal Discipline and Effectiveness

Ep 39 — Personal Discipline and Effectiveness

This High Performance Podcast for Real Estate Agents features Josh Phegan and Alexander Phillips on increasing effectiveness through personal discipline. Alexander talks about his own daily regimens and ways he keeps his energy high. Josh observes that discipline comes from clarity and systems that keep you on track. Alexander details his daily routines and tells how he handles schedule changes on the fly to stay productive. They discuss how personal effectiveness determines the kind of work they will or won’t do themselves and, the importance of having committed team members you can trust to take care of those tasks. Alexander…

Focusing on the Numbers

Focusing on the Numbers

Your numbers are the measurement of your business success, or failure. In my Coaching Tip today I’ll be focusing on the numbers that are most important: listings, open for inspections and appointments. If you’re not hitting these, you’re not going anywhere. All of your numbers matter, but your most crucial number is listings. If you don’t list enough properties you won’t make the sales you need to realize profits. Listing consistently means selling consistently, and that gives you a consistent income. But you need a target number in order to list and sell enough to meet your desired income goal….

Ep 38 — Teaching People How to Use Your Time

Ep 38 — Teaching People How to Use Your Time

In this High Performance Podcast for Real Estate Agents, Josh Phegan and Alexander Phillips offer insights on teaching other people the value of your time and being efficient. Alexander gives examples for scheduling calls, tasks and appointments around your energy cycles, and enforcing your schedule. They discuss keeping others accountable, being clear on expectations and working quickly. Josh points out that being direct without being rude is important, and eliminating time-wasting distractions is key. Alexander tells how he handles incoming calls and texts, and focuses on being fully present during direct interactions. They discuss setting intentions for others by setting…

What If It Doesn’t Sell at Auction?

What If It Doesn’t Sell at Auction?

Sometimes a home doesn’t sell at auction. This is a crushing blow to the owner, and it can be for you as well as you still have to sell the property and there’s greater urgency now. In this Coaching Tip I will tell you how recover quickly from this setback and move forward to a successful sale. Before you go to auction or enter the marketplace it’s important to make clear in your listing presentation that the first attempts to sell may not work. Setting realistic expectations for pricing and conversion from the start makes recovery from disappointing results much…

Recruiting to the Vision

Recruiting to the Vision

The necessity to hire the right talent is a given, but you can’t expect them to come in knowing what to do. In today’s Growth, Leadership, and Management Tip I’ll be talking to you about recruiting to the vision for your business beginning with proper onboarding. The induction process for a new hire is your opportunity to set them up for excellence. You want to make certain they understand your expectations and they’re clear on your vision for the business. You need an onboarding system in place that covers everything they need to know quickly and thoroughly. Think about the…

Ep 37 — All About Systems

Ep 37 — All About Systems

Today’s High Performance Podcast for Real Estate Agents is all about systems. Josh Phegan and Alexander Phillips discuss knowing how you do business and outlining systems to get it done. Alexander describes the systems his business runs on and how he and his team execute on them, detailing phone work and scheduling, and emphasising time management and preparation. Josh notes that systems must be teachable and Alexander tells how his people stay on track by following systems from day one. Josh notes how systems support expectations, values, accountability and consistency as well as health and energy. He points to procrastination…

Buyer and Seller Hit Lists

Buyer and Seller Hit Lists

Of all the categories in your database the two most important are your buyer and seller hit lists. Active buyers and sellers are primarily important because these are the people you will be doing most of your business with, and this year’s market will be presenting you with some new challenges and details to watch for. You need a system for determining which of the buyers in your database are still interested in buying property within your market. Many buyers are finding that the values of properties in their initial areas of interest are not what they expected and start…

Ep 36 — Creating a Future Greater Than Your Past

Ep 36 — Creating a Future Greater Than Your Past

Today’s High Performance Podcast for Real Estate Agents features Josh Phegan and Alexander Phillips on how to work beyond past failures and realize future success. Alexander advises setting goals continually, knowing what you want out of life and loving what you do. Josh cites early influences in life and Alexander adds his own experiences and support structure. They discuss how good relationships with other dynamic agents, including competitors, enhance motivation and growth. They also note the importance of always having a number of prospects so that if one or two listings fail there are more to work towards. Staying mentally…

What’s Your Unique Selling Proposition?

What’s Your Unique Selling Proposition?

What is the one standout quality that identifies you as the best agent your clients can choose to work with? If you don’t have an answer you’re in trouble already. In my Coaching Tip today I’m talking about establishing your unique selling proposition to set you apart from other agents and demonstrate genuine value for consumers. Your unique selling proposition (USP) is the quality that influences customers to want to work with you. It starts with demonstrating that you understand their needs and you have the solutions to fulfil them. First, demonstrate your viability by presenting lists of open for…