Coaching
The Real Deal
The 5-8 year short term debt cycle enters its new phase. After unprecedented growth, we move into contraction. Since the GFC world banks have flooded the market with cheap credit. Cheap money leads to an increased supply of cash....

Coaching
Where to start with Prospecting
The last 50 listings won by the office tell you more about the way that business wins than anything else. So what are the 20% of the activities that get the result? And is what you're being told to do, consistent with how the business has won it's last 50 listings?...

Coaching
For the Love of Tech
Eric Shinseki said it best, 'if you don't like change, you're going to like irrelevance even less'. The last 10 years have radically reshaped the way we live. The adoption of mobile phones, the socialisation of our relationships and the amplification of remote work has changed the way we work....

Coaching
What problem are you solving?
The last 10 years have radically reshaped the way we live. The adoption of mobile phones, the socialisation of our relationships and the amplification of remote work have also changed the way we do business....

Coaching
Using Technology to Scale Service
Drive service levels with new tech. Customer experience design matters. The customer want's better. We live in a world where you press a button, and a car turns up, you press another one and dinner turns up, and you can press another button and have a new potential partner turn up....

Coaching
Separate Yourself By Value
There can only be one agent that is the cheapest in every market; therefore if you're not aiming to be the cheapest, you must compete on brand. A brand is customer experience; customer experience is valuable. Where does the customer see the value? What value can you add to the service you provide? And what value should you strip out, because the customer doesn't find it valuable?...

Coaching
Pay for leads, or leads that pay?
The number one thing that determines the success of any business is how it acquires its customers. Our industry is hooked on the now, wanting an instant lead payoff. We have a short-term view, wanting to get a listing for this Tuesday's sales meeting....

Coaching
Managing your Pipeline
If you want to be successful at surfing the biggest waves in the world, you need to be able to read the signals. Likewise, learning to read signals from your prospective clients will help you to successfully deliver more sales and avoid a wipeout....

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